pvc Responsible Gaming — Keep Yourself Safe
Gaming is meant to be fun — and it stays that way only when limits are respected. pvc believes every member should be in control of their own play. On this page you will find out how to set your own limits, recognise warning signs, and get help when you need it.
Why Gaming Must Be Done Responsibly
Online casino and sports betting are both forms of entertainment. They become a problem when spending goes out of control or more play follows in an attempt to recover losses. At pvc, we want every member to play with awareness and within their own means.
Many people in Bangladesh can easily deposit using bKash, Nagad, or Rocket — alongside this convenience, it is important to set a weekly or monthly budget in advance. Two habits that help most in the long run are stopping a session once a set budget is reached and taking regular breaks.
Our Terms and Conditions contain the full policy on account use, limits, and exclusion. It is worth reading before making any decisions.
- This service is only for those aged 21 or above — age is verified at registration.
- Every member can set their own deposit limit, loss limit, and session time limit.
- Activating self-exclusion allows you to close your account temporarily or permanently for a set period.
- Support is available 24/7 via live chat and email in both Bengali and English.
- Minors opening an account or taking part in any game is strictly prohibited.
21+ Age Verification — Why It Matters
To register at pvc, you must be at least 21 years old. Age verification details may be requested at registration and again later if needed. This rule exists to protect younger people — there are no exceptions.
If anyone under 21 lives in your household, keep devices password-locked and do not share your account details. Protecting children and young people comes first.
For adults only
Set Your Own Limits
Members at pvc can use these tools to keep their gaming under control. Contact live chat to activate any of these features.
Set a maximum daily, weekly, or monthly deposit amount yourself. No further deposits will be allowed once the limit is reached.
Decide in advance how much loss is acceptable within a given period. Once the limit is reached, the session stops automatically.
Set in advance how long you will play in one session. A warning will appear on screen once that time is up.
If you want to take a break from your account for a few days, login can be temporarily suspended for a set period.
If you want to step away for the long term, activate a permanent or long-term self-exclusion. Once in effect, this cannot be easily reversed.
To activate or cancel any tool, contact our team via 24/7 live chat or email — in Bengali.
Request a Limit
Prepare your details before sending via live chat
Fill in the details below and send them to our support team via live chat or email.
Collect this information and send it directly to our 24/7 live chat or email — no automatic submission takes place.
Warning Signs of a Problem
If you notice any of the signs below in yourself or someone close to you, do not take them lightly. These are signals to seek help.
Playing beyond your budget in an attempt to recover previous losses — this is the most serious warning sign.
Spending time on gaming at the expense of daily responsibilities, family, or work is a cause for concern.
Hiding or misreporting how long or how much you have played from family damages relationships.
Playing with borrowed or loaned money is a direct path to financial hardship.
Bad moods, anxiety, or sleep problems when unable to play are signs of dependency.
Believing that one big win will fix all financial or family problems is a dangerous mindset.
Check Yourself — A Few Questions
If most of the questions below get a "yes" answer, consider speaking with pvc's support team or a professional counsellor.
Ask yourself
Where to Get Help
Rather than facing this alone, tell someone you trust or seek professional support. Asking for help is not a weakness — it takes courage.
Whether you want to set limits, self-exclude, or just talk — our Bengali-speaking team is ready at any time. Contact us directly via live chat.
Write to us in detail by email — our team responds in Bengali and English. Email address: [email protected]
Let someone you trust in your family know how you are doing. The support of people close to you is the greatest strength on the road to recovery.
In Bangladesh, the National Institute of Mental Health (NIMH) and various government hospitals have mental health specialists available for consultation. Seeing a professional counsellor during a personal crisis is the right decision.
Groups that help people overcome problem gambling provide a safe space to share experiences. Being part of a support network is far more effective than struggling alone.
You can learn more about pvc's core values and service approach on our About Us page. We believe a platform has an essential role to play in building a healthy and informed player community.
Protection of Minors
If there are children or young members in your household, take a few steps to prevent them from accessing your account:
- Keep a strong passcode or biometric lock on your device — never share your account login details.
- If passwords are saved in a browser or app, family members may be able to access them — stay careful.
- Parental controls on Android or iOS can be used to block gambling-related apps or sites.
- Have an open conversation with your children about online betting and its potential harms.
Under our Privacy Policy, data from minors is not collected or stored, and they have no part in this service in any way.